Shipping & Returns
Once your Evoke Winery order has been shipped, you'll be sent a tracking number in your Shipment Confirmation email. You can also enter your FedEx tracking number below to track your shipment.
You can also contact Customer Service via 541-386-3700 or email at firstname.lastname@example.org.
By law, we cannot accept returns of alcoholic beverages. And while we’ll happily replace or refund you for any bottle of wine that is damaged or flawed, we are not responsible for any wine that is damaged due to adverse weather conditions during shipment or wine that is ordered in error.
Please note that temperatures above 88℉ or below 32℉ are a danger zone for wine. Evoke Winery may opt to hold on to shipments due to temperature and will send the wine when weather permits. Customers have the option to upgrade to 2 or 3 day shipping in order to keep the wines moving and to lessen the likelihood that they will be on trucks for long travel periods and/or stored in warehouses.