FAQ's

Got questions? We've got answers.

Club

There are no signup fees to join! You just pay for your initial shipment right away, and get the wines you pay for. From there, you’ll be billed on a quarterly basis in March, June, September, and November.

Right away! If you sign up in a Tasting Room you’ll pick out your initial wine shipment right there on the spot and take it home with you. If you sign up online, our customer care representatives will be in touch to finalize your membership details and get your first shipment sent out as soon as possible.

Our clubs are set up to have quarterly shipments in March, June, September and November. The quantity of wine is up to you! We have clubs available in 4, 6, or 12 bottle quantities.

You select your wine preference — White, Sweet, Mix or Red - and we take it from there. If you know what you like and want more control over your selections, we offer a fully customized club option, just reach out to our Customer Care Team for assistance!

care@evokewinery.com

Quarterly (delicious) wine shipments at a great price! Exclusive access to limited or special releases, unique club member events, and complimentary tastings for you + 2 guests in any of our Tasting Room locations. You'll also receive 20% off online and tasting room wine purchases and 30% - 60% off select wines during Exclusive Members Only sales.

Yes! When you join Club Evoke you agree to 4 club shipments, which includes your initial shipment. Generally speaking, this means a year of membership, though that can vary slightly. Don’t worry too much though, we know you’ll want to stay longer!!
 

We’re positive you’re gonna love your membership with Club Evoke, but you can pause your membership and skip one club release per year, if you need to take a break. Simply give our customer care team at care@evokewinery.com an email or shoot them a call at 1-541-386-3700. If you definitely need to cancel — there is a $100 fee if you cancel before receiving 3 total shipments and don’t worry, you can always rejoin whenever you’re ready and we’ll be here to welcome you back with open arms — and wine!

*There are some restrictions with pausing your club, but just ask us! 

That’s ok! We’ll either hold your shipment until you make it in, or we can ship it to you for a flat rate shipping fee. Keep in mind that someone 21+ must be available for deliveries of wine (federal government’s rule, not ours!)

You are welcome to pick up in any of our tasting rooms at any time, but please try and let Customer Care know or update your wine club info so we have the wine ready when you arrive.
 

Shipping fees are $20 for club member shipments. Members in our 12 Bottle Black Label Club and all outta towners Club will receive free shipping on all quarterly club orders! 

More wine, more fun! Sometimes four wine shipments a year just isn't enough. We offer three different Add On club options that are only available to current club members. Add-on extra bubbly, Oh! Orgasmic collection or more Evoke wine. Contact care@evokewinery.com for more info!

Shipping

YES! Per federal law, someone 21+ must be available to sign for any alcohol deliveries, and wine is no exception. This makes shipping to a business address or a convenient FedEx drop location a great option. 
 

Great question. It depends on where you are in the country. Just contact customer service at care@evokewinery.com for more info.

Contact customer service at care@evokewinery.com for more info.

 

 

Sorry, but no! We cannot ship to PO Boxes, APO/FPO addresses.

By law, we cannot accept returns of alcoholic beverages. And while we’ll happily replace or refund you for any bottle of wine that is damaged or flawed, we are not responsible for any wine that is damaged due to adverse weather conditions during shipment or wine that is ordered in error.

Please note that temperatures above 88℉ or below 32℉ are a danger zone for wine. Evoke Winery may opt to hold on to shipments due to temperature and will send the wine when weather permits. Customers have the option to upgrade to expedited shipping in order to keep the wines moving and to lessen the likelihood that they will be on trucks for long travel periods and/or stored in warehouses. It just depends on where you are in the country. Please contact customer service at care@evokewinery.com for more info.

Winemaking

Our wines are handcrafted and blended by our winemakers Peter Steinfeld, Alaina Waller and Adam Carr in our Hood River winemaking facility – which you can actually visit for a private tour and tasting! Contact care@evokewinery.com

We selectively source all of our grapes from growers across the West Coast – which allows us to find the best grapes from the best regions each year. It also lets us focus on what we do best (winemaking), while letting our grower partners focus on their grape thing.

Our grapes are all grown in the hot and dry Columbia Valley regions of Oregon and Washington respectively. 

 

Hell no! Our wines are produced from 100% premium wine grapes sourced in Oregon and Washington. No artificial flavors. No additives. Nothing weird – just wine and a whole lotta love.

Yes. Our wines do not contain any animal products or byproducts, and no animals were harmed during the winemaking or grape growing process. 

Visiting Us

We're totally casual! Our fabulous and fun tasting room associates will show you the ropes. You just have to relax and enjoy a moment with good wine and even better friends. Stop by anytime — seriously! You don’t even have to call ahead.
 

Nope – we’re first-come, first-hang. We are (of course) following all the fire marshal guidelines and only allow the number of guests that the fire marshal has deemed safe. 

 

Best friend getting married? Trying to impress clients? We’d be happy to help you plan a memorable experience for a bachelorette party, private tasting or private dinner at our tasting rooms. Please contact care@evokewinery.com, to discuss options or check out our Private Events page for more details.

We love families and pets! However, we hope this goes without saying: anyone under 21 must be accompanied by an adult. We offer light bites and non-alcoholic drinks for anyone not drinking wine. Dogs are allowed on the outdoor patios at our Bend, Vancouver Waterfront, and Hood River Tasting Rooms – so please bring your pup! We have water bowls and biscuits for the fur babies. Of course, service animals are permitted at and inside all of our locations.

W-h-a-t-e-v-e-r makes you feel comfortable, fabulous, or at-home. If you want to wear army pants and flip-flops — pretty sure cargo pants are waaay in again! Hiking clothes or hip platform heels — just come as you are;) We’re okay with that!

It’s easy to take a taste of Oregon wine country home with you with Oregon Wines Fly Free. Alaska Airlines Mileage Plan™  members may check up to one case of wine for free on any domestic flight from Eugene, Medford, Portland, Redmond or Walla Walla, WA. You can also enjoy a complimentary tasting at any of Evoke Winery's Oregon Tasting Rooms when you show your in-bound boarding pass (paper or digital) and proof of your Alaska Airlines Mileage Plan membership. For more info, please visit www.oregonwine.org/oregon-wines-fly-free/. 

Fun Wine Facts

Don’t know a Pinot Gris from a pinecone? We’re glad you’re here. With wine, there are no wrong answers. The most important thing is that YOU find something that YOU like. 

p.s! We love making suggestions and helping people find their next favorite Evoke wine!

We recommend serving white wines between 45-55 degrees and red wines between 55-68 degrees.  The ideal storage temperature is 50-55 degrees and 75% humidity – think of a dark and cool space. (Literally, anywhere but above your fridge.) 

Most importantly — just keep the temperature of the wine consistent.
 

All of our wines are ready to drink now. But our premium, reserve wines from our Oh! Orgasmic collection are some of our best reds and do age very well. They’re bottled in denser glass and are typically made from higher tannin grapes that benefit from hanging out in the bottle for longer.

The average glass of wine (5 oz.) is 125 calories, but who's counting?!

Fun Fact:  The Most expensive wines in the world are blends. The goal of producing a red blend: to make a wine that is actually better than the sum of its parts.

 

read more about red blends on our SPILL IT page.